Refund policy

✅ Inspected to Perfection: Before your order leaves our facility, our team conducts rigorous, multi-step checks so you receive only the finest experience.

Return & Refund Policy

Return eligibility depends on the items in your order.

Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

How to start a return

Contact Support First: Reach out to us [wellmapkofficial@gmail.com OR +92 339 5079829 (WhatsApp)] before sending any items back. We will evaluate your request and guide you through the next steps.
Eligibility & Shipping Costs: Unless stated otherwise or required by consumer protection laws, customers are responsible for return shipping costs in cases of change-of-mind returns.
Exchanges: Contact us to discuss available exchange options before dispatching your item.

Damages and issues

Please inspect your order immediately upon delivery. If an item is defective, damaged, or incorrect, you must contact our customer support team within 24 hours of receiving your package.

Please note that the company will not be responsible or liable for any damage or discrepancy claims reported after this 24-hour window.

Exceptions and non-returnable items

Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.

Contact us if you have questions about whether a specific item can be returned.

Exchanges

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method as soon as possible while the maxim time is within 5 to 7 business days, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed time frame, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at wellmapkofficial@gmail.com or use the contact details in our contact information policy.

Customer Support Team: +92 339 5079829 (WhatsApp)